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Cancellation Policy

Refund Policy

Bookings can be cancelled any time prior to your reserved check-in time. Bookings cannot be cancelled after check-in time, no exceptions. For any changes in travel dates, you’ll need to cancel and rebook your parking reservations days. This can be easily done by emailing or calling us before your reserved check-in time.
Please note, that any stays longer than the booking days will be charged by the parking lot/garage for any additional hours and days that were not paid for.
We do not offer refunds for unused days after your booking dates.
Rarely, due to unforeseen circumstances, your parking reservation may need to be moved to a nearby lot/garage. This will be handled by us to ensure you have a seamless experience.


Please be aware that all pricing subject to change. We strive to accurately display prices and information for all the that services we offer. Our prices and other lot/garage information is provided by our Service Providers. If a service is listed or provided to us at an incorrect price or with incorrect information due to typographical error or other error in pricing or service information received from our Service Providers, Airportlax and/or the Our Service Provider reserves the right to refuse or cancel any Requests placed for such service. Airportlax and/or the Our Service Provider shall have the right to refuse or cancel any such Requests whether or not the order has been confirmed and/or your credit card charged. If your credit card has already been charged for the purchase and your Request is canceled because of incorrect Service Provider information, we will promptly issue a credit to your credit card account in the amount of the charge. Prices, rates, and inventory are subject to availability from the Service Provider.


Service Providers and Airportlax and Way are not to be held liable for any theft or damages to the user's vehicle. In the event your vehicle is damaged or vandalized on our partner's property, you will need to work directly with the location regarding your reservation. Airportlax and Way does not control any services or inventory available at our partner's locations.


Please read these terms & conditions of sale agreement carefully. The customer agrees to be bound by this sale agreement and accepts its terms and conditions (unless the customer has signed a separate formal purchase agreement with (""), in which case the separate agreement shall govern).


This Sale Agreement is a legal contract between the Customer and The Customer accepts this Sale Agreement by making a purchase, placing an order, or otherwise shopping on the Site. (References to "you" or "your" shall relate to the Customer; references to "" shall relate to, and its affiliates.) The terms and conditions of this Sale Agreement are subject to change without prior notice, except that the terms and conditions posted on the Site at the time the Customer initially places or modifies an order will govern the order in question. This Sale Agreement constitutes the entire agreement between the Customer and relating to the purchase or sale of goods or services on the Site. The Sale Agreement may only be modified or terminated with regard to goods or services that have been purchased or sold on the Site in a writing signed by Electronic records (including signatures), that are otherwise valid, shall be accepted under the Sale Agreement. The Customer consents to receiving electronic records, which may be provided via a web browser or e-mail application connected to the Internet; consumers may withdraw consent to receiving electronic records or have the record provided in non-electronic form by contacting at the address provided below. In the event of any conflict between the terms and conditions stated on your purchase order and this Sale Agreement or any terms and conditions on our invoice, you agree that the provisions of this Sale Agreement and our invoice shall control.


This agreement and any sales hereunder shall be governed by the laws of the State of California, without regard to conflicts of laws rules. The customer consents to the jurisdiction of the federal or state courts located in Santa Clara County, California for purposes of any suit, action or proceeding arising out of this sale agreement.
GENERAL LEGAL DISCLAIMER hereby expressly disclaims all warranties either expressed or implied, including, without limitation, any warranty of merchant ability or fitness for a particular purpose. This disclaimer by in no way affects the terms of the manufacturer's warranty, if any. INTERNET DISCLAIMER
Internet connectivity requires access services from an Internet access provider. Contact your local access provider for rates, terms and conditions. LIMITATION OF LIABILITY will not be liable for lost profits, loss of business or other consequential, special, indirect, or punitive damages, even if advised of the possibility of such damages, or for any claim by any third party except as expressly provided herein. will not be liable for products or services not being available for use or for lost or corrupted data or software. Customer agrees that for any liability related to the purchase of products or services, is not liable or responsible for any amount of damages above the aggregate dollar amount paid by customer for the purchase(s) under this agreement.


Please contact us before your reserved check-in time and our team will be happy to assist you with your full refund.